• TOP / Inpatients & Visitors

Inpatients & Visitors

We will do our best to make your stay at our hospital comfortable and your recovery quick to help you go home as soon as possible.

The procedures required for admission and information for visitors are below. Additional information is also provided to ensure a comfortable stay at the hospital and a quick recovery.

Admissions

Please go to the general reception desk on the 2nd floor to begin the admission procedure. The reception is open until 1 p.m.

Documents that you must submit

  • Health insurance card
  • Hospitalization request
  • Hospitalization history declaration

The following documents must be submitted where applicable

  • Certificate of Eligibility for Limited Payment
  • Certificate of Eligibility for Limited Payment/Discounted Standard Liability Amount
  • Certificate of Eligibility for Meal Discounts
  • Medical care coupon based on the Public Assistance Act
  • Medical certificate for public coverage, etc.

Ward admissions reception hours

Please go to the ward reception desk on the 8th floor to be admitted to the hospital. The ward reception is open from 1 p.m.

  • * Please do not arrive before 1 p.m. If you arrive before 1 p.m., you will be asked to wait.

Private room requests

  • We do not accept requests for private rooms. These rooms are reserved for emergency admissions. Thank you for your understanding and cooperation

What to bring

  • Any medications that you are currently taking
  • Your signature seal (required for informed consent forms for surgery, blood transfusions, etc.)
  • Undergarments, pajamas, toiletries
  • Chopsticks, spoon, cup, straw
  • Towel, slippers, tissues, nail clippers, etc.
  • * Depending on the nature of your surgery, you may need pajamas that open at the front, a bath towel, and disposable diapers. For more information, please ask questions at orientation sessions held prior to admission.
  • * Daily necessities (except for pajamas and bath towels) may be purchased from the store on the 2nd floor.

Payment of Hospital Fees and Charges

  • If a patient’s hospital stay continues into the next calendar month, hospital fees and charges for the previous month will be invoiced on the 10th of each month. Please pay these fees and charges as soon as possible. (If the 10th falls on a Saturday, Sunday, or public holiday, the invoice will be issued the following business day.)
  • You can pay anytime between 8:30 a.m. and 5:00 p.m.
    • * If you have questions regarding hospital fees and charges, please ask the general reception desk on the 2nd floor (ext. 1222).

Discharge and Payment

  • The hospital fees and charges of the final month of your stay in the hospital must be paid on the day you are discharged.
  • Please pay the fees and charges of the final month after the medical examinations and procedures for that day have been completed, but before you leave the hospital.
    • * For questions regarding discharge procedures and payment of fees and charges, please ask the general reception desk on the 2nd floor (ext. 1222).
  • If you need a medical certificate or other documents, please submit a request to the nurse station before you leave the hospital.
  • Patients hospitalized for more than a total of 180 days for the same disease or injury will be responsible for the greater part of the hospital fees and charges.
  • Hospitalization periods of less than three months in another hospital for the same disease will be included in the calculations.
    • * This does not include periods during which a patient is seriously ill or has an incurable disease.
  • If you are admitted to another hospital within three months of being discharged, please provide the other hospital with your "Discharge Certificate" from this hospital.

Visiting Hours

Visiting hours : 1:00 p.m. - 8:00 p.m. (every day)

  • Visitors are not permitted on the floor outside of visiting hours due to medical treatment and examination of inpatients. Thank you for your understanding.
  • Visitors may be refused entry or requested to wait depending on the condition of the patient. Please inquire at the nurse station on the 8th floor before entering a patient’s room.
  • Visitors with infants may be refused entry depending on the condition of the patient or in consideration of other patients.
  • We are not able to respond to inquiries by phone to protect personal information. Thank you for your understanding.

Visits on public holidays and outside of visiting hours

  • Visitors must use the after-hours entrance on the north side of the hospital ward on the 1st floor.
    • * Please fill out the required forms at security.

Notes

We ask you to observe the following rules while you are hospitalized.

  • You may not park your car in the hospital parking lot while you are in the hospital.
  • The Health Promotion Act prohibits smoking in all areas of the hospital and on hospital grounds.
  • You may not bring electric kettles and blankets to the hospital room
    • * The use of cellular phones, personal computers, game devices, and DVD/CD players may be restricted depending on treatment. (For details, please inquire at the nurse station).
    • * Please use a headset when watching television or using a DVD/CD player.
  • Please refrain from bringing outside food and drinks into the hospital.
  • About your valuables
    • * We are not responsible for loss or damage of valuables. Please do not bring your valuables with you to the hospital.

Facility Information

  • There is a vending machine for prepaid cards and headsets for televisions in the day room on the 8th floor.
  • The public telephone is in the day room on the 8th floor. The phone accepts telephone cards only. (You can buy telephone cards at the store on the 2nd floor.)
  • Coin-operated laundry is located on the 8th floor of this building.
  • Special services, such as hair cuts, shaving, massage, and foot soaks in hot water, are available for a separate charge.
    • * Please inquire at the nurse station if you want to use these services.

Other

  • Permission must be obtained from your attending physician to go outside the hospital or spend the night away from the hospital.
  • Your family may be asked to stay with you in the hospital (over night) depending on your condition.
  • * Failure to obey the above rules, or to follow instructions from a physician, nurse, or hospital staff, may result in being discharged from the hospital.

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